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Terms of Use & Privacy

 

Terms of Use – The Invisible Chef.com

Last Updated May 7, 2015

The Invisible Chef® welcomes you to our service.  The service includes the Web Site located at www.theinvisiblechef.com (the "Web Site")  The goal of the Web Site is to provide access to our gourmet baking mixes, as well as, information and ideas, to as wide an audience as possible.   To ensure a safe, pleasant environment for all of our users, we have established these Terms of Use. In this way, you will know what you can expect from us and what we expect from you.  These Terms of Use only apply to the online Services to which it is linked.

Note:
You must be 18 years or older and the age of majority in your place of residenceto use, subscribe, or register as a member of TheInvisibleChef.com®

THESE TERMS OF USE APPLY TO ALL MERCHANDING CHANNELS OF THE INVISIBLE CHEF INCLUDING, BUT NOT LIMITED TO, THE INTERNET, TELEPHONE, CATALOG AND PARTICIPATING RETAIL STORES. BY ACCESSING ANY OF THE COMPANY MERCHANDING CHANNELS, AND ANY AREAS OF THE SERVICE, YOU AGREE TO BE LEGALLY BOUND, AND TO ABIDE BY, THESE TERMS OF USE.

Ownership. Trademarks and Patents

The Invisible Chef® is a licensed trademark and the Service is owned by JAZ Foods Inc. with offices in With offices in Canton, OH and San Francisco, CA (the "Company").  The Invisible Chef® trademark is licensed to the Company .  All other third party trademarks, product names, and company names and logos appearing on the Service are the property of their respective owners.
 

 

Privacy

Last Updated May 7, 2015

The Invisible Chef® recognizes and respects the importance of maintaining the privacy of our customers, registered members ("Members") and users, and has established this Privacy Policy as a result. The purpose of this Privacy Policy is to inform you of:

  • the personal information we may collect from you when you visit our Web Site, respond to our emails, place orders via mail or fax, or otherwise contact us via telephone, email, fax or mail (collectively, our “Services”),

  • why we gather information from you,

  • how we collect it,

  • how we use it, and

  • the choices you have regarding our use of personal information you have provided.

This Privacy Policy is part of the Terms of Use, which governs your use of our Web Site located at www.TheInvisibleChef.com (or the "Web Site"). The Services are owned by JAZ Foods, Inc. (the "Company").


Note:
You must be 18 years or older and the age of majority in your place of residence to use, subscribe or register as a member of TheInvisibleChef.com® The Service is a general audience site and we do not knowingly collect, maintain or disclose personal information from or about children under 13 years of age.

Why do we gather information?

TheInvisibleChef.com® gathers personal information to help improve our products and customer service, to communicate with you, to process your orders, to provide an enhanced and more personalized shopping experience and to inform you, and your gift and message recipients, of special offers and discounts from us, our affiliated brands and selected third parties.

What information do we gather?

We collect information through our Web Site, emails, mail, fax, and telephone including when you:

  • place an order,

  • participate in our promotions, content submissions, requests for suggestions, and membership registrations, and

  • engage in other activities, services, products and resources we make accessible to our customers, members or users.

Depending on how you are interact with us, we collect some or all of the following types of information:

  • your name, address, telephone number, email address,

  • billing information (credit/debit card number, expiration date, alternate or additional billing information and billing address),

  • gender and birth date, if you choose, or are otherwise required to, enter such information,

  • products purchased

  • Message and gift recipients' names, addresses, telephone numbers and email addresses, and

  • other information you provide to us, including User Submissions (defined in the Terms of Use).

Information you provide to us may be collected by us even if an order, registration, or other process is started but not completed or otherwise cancelled. Members may also add to their Address Book the name, address and telephone number of friends or other persons to whom they may wish to send gifts or expressions. Other Members do not have the right to view and edit your Address Book entries.

How we use "Cookies" and "Action Tags".

A "cookie" is a small data file sent to your browser from a web server and stored on your computer. We use cookies to let us know that you are a prior customer, user or Member and to provide certain features to you. Most web browsers allow you to instruct the browser to prevent the use of cookies. However, if you disable this feature, certain aspects of the Services, such as the shopping basket, may not function properly.

We have relationships with third parties who may receive non-personal information directly from the cookies placed by our Services on your computer to assist in analyzing our business and customers.


Interest-based advertising

Other services

Advertisements for our products and services may appear on third party websites around the Internet. Some websites and services deliver these advertisements based upon data that has been previously collected about your past behavior online. For example, if you have viewed websites about gift baskets, these websites or services may display to you an advertisement for our gift baskets. This kind of targeted advertising is sometimes called interest-based or online behavioral advertising. It is generally not based upon your personal information, but rather, upon your online activities.

How we use the information we collect

We use information we collect to communicate with you, to process your orders, to provide an enhanced and more personalized shopping experience, to inform you and your gift and message recipients of offers and discounts from TheInvisibleChef.com®.

Without your consent, we do not make your or your gift or message recipients' email addresses, available to “third parties” (as that term is defined and limited below)

We reserve the right to disclose information you provide to us as required by law, in response to legal process and law enforcement requests and as necessary or appropriate, in our view, to operate the Services, process orders or registrations, to conduct promotions, contests, and sweepstakes you participate in, and to protect the rights or property of the Company (as these terms are defined in the Terms of Use).

Please note that any personal information you reveal (as defined in the Terms of Use), user review and rate forum, and all User Submissions, are not protected by this Privacy Policy and may be collected, shared and used by us and with third parties, including to contact you. Information you give out or post on our public forums you disclose at your own risk.

Consent to Transfer and Submission

Our Services are operated in the United States. If you are located outside the United States, please be aware that any information you provide to us will be transferred to and stored in the United States. By using the Services or otherwise providing us with information, you hereby consent to this transfer.

Although personal information collected by us through the our Services will be used by us in accordance with this Privacy Policy, laws generally applicable to the protection of personal data in the U.S. may not be as stringent as those in other countries.

Links to Other Services

TheInvisibleChef.com® wants you to be aware that when you click on links and/or ad banners that take you to affiliated or third-party services, you will be subject to the privacy policies and terms of use of those services, not ours. We encourage you to read the posted privacy statement and user terms whenever using, and prior to providing any personal information to, any other service.

Security and Passwords

If you place an order on our Web site, it encrypts the credit/debit card number you submit prior to transmission over the Internet using secure socket layer (SSL) encryption technology. This technology works best when the Web Site is viewed using Microsoft IE®, Google Chrome®, Mozilla Firefox®, and Apple Safari® browsers. However, no transmission of data over the Internet or any other network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard personal information once we receive it, we cannot warrant the security of information we receive.

Portions of the Services (such as our Member registration and Address Book) may require registration and log-in processes in which you will select a user ID and password (collectively, the "Password"). Passwords provided to you by us are the confidential property of the Company and may be used by you solely for your individual use of the Services (and otherwise as specified by us). You are responsible for maintaining the confidentiality of any Password and for all activities that occur using your Password, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your Password or accounts.

How to Limit the Use of Personal Information

We want to communicate with you only to the extent you want to hear from us. If you prefer not to have personal information collected from you via the Services shared with third parties, or to set your preferences concerning promotional communications, please follow the directions below.

From Third Parties

We do not share email addresses you provide with third parties without your consent. In addition, if you prefer that other personal information provided by you not be shared with third parties, please let us know by emailing, writing or calling us as described below and identify the personal information that you would prefer not to be shared. Your instructions will be processed as soon as reasonably practicable and in accordance with law.

Emailing us at:
contactus@theinvisiblechef.con from the email address which you wish to have removed (i.e. not shared with third parties), and include your postal mailing address in the message; or

Writing us at:
Customer Satisfaction Department
The Invisible Chef
1818Hopple Ave SW
Canton, OH 44706
Telephoning us at 800.456.7113. 9:00am – 5:00pm Eastern)

(Please, include or tell us your mailing address, and if you have a catalog, brochure or other mailing label from us, please include it with your request or have it ready when you call).

 

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