Last Updated May 7, 2015
Note: You must be 18 years or older and the age of majority in your place of residenceto use, subscribe, or register as a member of TheInvisibleChef.com®
Ownership. Trademarks and Patents
The Invisible Chef® is a licensed trademark and the Service is owned by JAZ Foods Inc. with offices in With offices in Canton, OH and San Francisco, CA (the "Company"). The Invisible Chef® trademark is licensed to the Company . All other third party trademarks, product names, and company names and logos appearing on the Service are the property of their respective owners.
Last Updated May 7, 2015
the personal information we may collect from you when you visit our Web Site, respond to our emails, place orders via mail or fax, or otherwise contact us via telephone, email, fax or mail (collectively, our “Services”),
why we gather information from you,
how we collect it,
how we use it, and
the choices you have regarding our use of personal information you have provided.
Note: You must be 18 years or older and the age of majority in your place of residence to use, subscribe or register as a member of TheInvisibleChef.com® The Service is a general audience site and we do not knowingly collect, maintain or disclose personal information from or about children under 13 years of age.
Why do we gather information?
TheInvisibleChef.com® gathers personal information to help improve our products and customer service, to communicate with you, to process your orders, to provide an enhanced and more personalized shopping experience and to inform you, and your gift and message recipients, of special offers and discounts from us, our affiliated brands and selected third parties.
What information do we gather?
We collect information through our Web Site, emails, mail, fax, and telephone including when you:
place an order,
participate in our promotions, content submissions, requests for suggestions, and membership registrations, and
engage in other activities, services, products and resources we make accessible to our customers, members or users.
Depending on how you are interact with us, we collect some or all of the following types of information:
your name, address, telephone number, email address,
billing information (credit/debit card number, expiration date, alternate or additional billing information and billing address),
gender and birth date, if you choose, or are otherwise required to, enter such information,
Message and gift recipients' names, addresses, telephone numbers and email addresses, and
Information you provide to us may be collected by us even if an order, registration, or other process is started but not completed or otherwise cancelled. Members may also add to their Address Book the name, address and telephone number of friends or other persons to whom they may wish to send gifts or expressions. Other Members do not have the right to view and edit your Address Book entries.
How we use "Cookies" and "Action Tags".
We have relationships with third parties who may receive non-personal information directly from the cookies placed by our Services on your computer to assist in analyzing our business and customers.
Advertisements for our products and services may appear on third party websites around the Internet. Some websites and services deliver these advertisements based upon data that has been previously collected about your past behavior online. For example, if you have viewed websites about gift baskets, these websites or services may display to you an advertisement for our gift baskets. This kind of targeted advertising is sometimes called interest-based or online behavioral advertising. It is generally not based upon your personal information, but rather, upon your online activities.
How we use the information we collect
We use information we collect to communicate with you, to process your orders, to provide an enhanced and more personalized shopping experience, to inform you and your gift and message recipients of offers and discounts from TheInvisibleChef.com®.
Without your consent, we do not make your or your gift or message recipients' email addresses, available to “third parties” (as that term is defined and limited below)
Consent to Transfer and Submission
Our Services are operated in the United States. If you are located outside the United States, please be aware that any information you provide to us will be transferred to and stored in the United States. By using the Services or otherwise providing us with information, you hereby consent to this transfer.
Links to Other Services
Security and Passwords
If you place an order on our Web site, it encrypts the credit/debit card number you submit prior to transmission over the Internet using secure socket layer (SSL) encryption technology. This technology works best when the Web Site is viewed using Microsoft IE®, Google Chrome®, Mozilla Firefox®, and Apple Safari® browsers. However, no transmission of data over the Internet or any other network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard personal information once we receive it, we cannot warrant the security of information we receive.
Portions of the Services (such as our Member registration and Address Book) may require registration and log-in processes in which you will select a user ID and password (collectively, the "Password"). Passwords provided to you by us are the confidential property of the Company and may be used by you solely for your individual use of the Services (and otherwise as specified by us). You are responsible for maintaining the confidentiality of any Password and for all activities that occur using your Password, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your Password or accounts.
How to Limit the Use of Personal Information
We want to communicate with you only to the extent you want to hear from us. If you prefer not to have personal information collected from you via the Services shared with third parties, or to set your preferences concerning promotional communications, please follow the directions below.
From Third Parties
We do not share email addresses you provide with third parties without your consent. In addition, if you prefer that other personal information provided by you not be shared with third parties, please let us know by emailing, writing or calling us as described below and identify the personal information that you would prefer not to be shared. Your instructions will be processed as soon as reasonably practicable and in accordance with law.
Emailing us at: email@example.com from the email address which you wish to have removed (i.e. not shared with third parties), and include your postal mailing address in the message; or
Writing us at:
Customer Satisfaction Department
The Invisible Chef
1818Hopple Ave SW
Canton, OH 44706
Telephoning us at 800.456.7113. 9:00am – 5:00pm Eastern)
(Please, include or tell us your mailing address, and if you have a catalog, brochure or other mailing label from us, please include it with your request or have it ready when you call).